1. Who We Are
Codex Devware ("we", "us", "our") is a software development agency registered in Chattogram, Bangladesh. Our website is codexdevware.com.
This Privacy Policy explains what personal data we collect when you visit our website or use our services, how we use it, and your rights.
2. Data We Collect
Information you provide directly:
- Name and email address when you submit a contact form
- Phone number if you include it in a message
- Project details you share with us
- Any other information you choose to send us
Information collected automatically:
- IP address and browser type via server logs
- Pages visited and time on site (via analytics tools)
- Referring URL
- Device and operating system type
3. How We Use Your Data
We use the data we collect to:
- Respond to enquiries and proposals submitted through our contact form
- Deliver the services you have contracted us to provide
- Send project updates, invoices and relevant communications
- Improve our website and services through aggregated analytics
- Comply with legal obligations
We do not sell your personal data to third parties. We do not use your data for unsolicited marketing without your explicit consent.
4. Legal Basis for Processing
We process your data on the following legal bases:
- Contract: Processing necessary to provide the services you request
- Legitimate interests: Responding to enquiries, improving our website
- Consent: Where you have opted in (e.g. newsletter)
- Legal obligation: Where required by law
5. Cookies
We use cookies to operate our website and understand how visitors use it. See our Cookie Policy for full details.
6. Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics 4 — website analytics (anonymised IP)
- Calendly — meeting scheduling
- Vercel — website hosting (infrastructure)
Each provider operates under their own privacy policy and data processing agreements.
7. Data Retention
We retain personal data only as long as necessary:
- Contact form submissions: 2 years from last contact
- Client project data: 5 years from project completion
- Analytics data: as per Google Analytics retention settings (14 months)
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability (receive your data in a common format)
To exercise any of these rights, email us at codexdevware@gmail.com. We will respond within 30 days.
9. Data Security
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. All data is transmitted over HTTPS.
10. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions or requests:
Email: codexdevware@gmail.com
Address: Codex Devware, Chattogram, Bangladesh